How do I search for a record?

The advanced search engine of the case management portal is used to locate individual files. This is especially useful when your organization handles a high volume of cases.

How to use the advanced search engine

1. Press the blue Search button.
   
   1. This step will take you to a new page.
2. You can search for a file by case number, name, telephone number, email, passport, driver's license, identification assigned by the organization, social determinant or program from which they participate.
3. Type the individual's information in the designated fields.
4. Click Search.
5. To clear the search information, press Start Over.
6. To view the case, press the Details button.